Key MarginBoutique hotels. Real returns.
Independent boutique hotel investment researchUnited States

Direct questions

15. How should I compare hotel management proposals and write an operator RFP?

Key Margin research deskSection 01Page 15 of 35

Run two comparisons: contractual economics on a common operating case, then the credibility of each operator’s proposed improvement plan. Otherwise, the most optimistic forecast can appear to be the cheapest or most profitable offer.

HVS identifies contract terms including fees, incentives, expenses, working capital, reserves, termination and assignment as operator-selection considerations. Our recommended RFP turns those categories into a mandatory response schedule. (website.hvshotelmanagement.com)

What should every bidder receive?

Provide the same historical accounts, property description, capital assumptions, decision timetable and owner objectives. Identify missing information rather than allowing each bidder to fill gaps silently.

What should every bidder return?

Required submission Normalization rule
Operating budget Same account structure and opening assumptions
Staffing plan Roles, paid hours, loaded compensation and shared allocations
Commercial plan Separate market growth, share gains and channel changes
Fee schedule Every mandatory charge and its calculation base
Capital requirements Timing, funding responsibility and operating disruption
Contract terms Term, approvals, tests, cure rights, termination and transfer
Transition plan Systems, employees, reservations, deposits and reporting

Our suggested scoring weights should be set by the owner before proposals arrive. Treat any weighting as a governance choice, not an industry standard.

A practical final-round exercise is to give each bidder the same downside scenario and ask what it would change, what it would preserve and how much additional owner cash would be needed.

Sources cited on this page

  1. HVS Hotel Management | What We Do | Acquisitions & Developmentwebsite.hvshotelmanagement.com